Privacy Policy

Balaki Ram Yadbinder Kumar ("we", "us", "our") operates this website to showcase our pumps, pipes, and borewell supplies, and to let visitors reach us with enquiries. This policy explains what information the site collects when you browse it or use the enquiry form, and how that information is handled.

By using this website, you agree to the collection and use of information as described here. If you don't agree, please don't submit the enquiry form — you're always welcome to call or WhatsApp us directly instead.

1. Information We Collect

We collect information in two ways:

• Information you submit directly. When you fill out the enquiry form on our Contact page, we collect your name, phone number, the product you're interested in, and the message or requirement details you enter.
• Information collected automatically. Like most websites, standard technical information (such as browser type, device type, and pages visited) may be logged by the services that host and deliver this site, for security and basic traffic purposes.

2. How We Use Your Information

Information submitted through the enquiry form is used only to:

• Respond to your enquiry by phone, WhatsApp, or email;
• Confirm current stock, pricing, and availability for the product you asked about;
• Keep a record of enquiries so we can follow up if needed.

We do not sell, rent, or trade your information to other businesses, and we do not use it for unrelated marketing without your consent.

3. Third-Party Services We Use

To run this website without a dedicated server, we rely on a small number of third-party services, each of which processes limited data on our behalf:

• FormSubmit — delivers enquiry form submissions (name, phone, product, message) to our email inbox. FormSubmit does not require you to create an account, and we don't share any other browsing data with it.
• Google Maps — the embedded map on our Contact page is provided by Google and is subject to Google's own privacy policy when you interact with it.
• Google Fonts — this site loads typefaces from Google's font service, which may log basic request data (such as IP address) required to serve the fonts.

We choose these services because they let us keep the site simple and free to run — but it means part of the data path for your enquiry is outside our direct control once it leaves this site.

4. Cookies & Local Storage

This website does not use tracking or advertising cookies. The embedded Google Map may set its own cookies when loaded, governed by Google's policies rather than ours. We don't use browser local storage to track you across visits.

5. Data Retention

Enquiry details are kept only as long as needed to respond to your request and maintain a reasonable business record of the interaction — typically no longer than necessary for that purpose. If you'd like your enquiry record deleted sooner, contact us using the details below and we'll action it.

6. Your Rights & Choices

You can:

• Ask what information we hold about you;
• Ask us to correct inaccurate details;
• Ask us to delete your enquiry record;
• Choose not to submit the form at all, and reach us by phone or WhatsApp instead — no information from those channels is stored on this website.

7. Children's Privacy

This website and our enquiry form are intended for adults sourcing pumps, pipes, and related hardware. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy from time to time — for example, if we add a new form or change a service we rely on. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the website after changes are posted means you accept the updated policy.

9. Contact Us

Questions about this policy or requests regarding your data can be sent to:

• Phone: +91 98155 50701
• WhatsApp: +91 98155 50701
• Address: Near Sangrur Central Co-operative Bank, Pharwahi Bazar, Old Exchange Road, Barnala, Punjab, India